These Website Standard Terms and Conditions written here shall manage your use of STORE BOUNTY.
By signing up for a Store Bounty Account or by using any Store Bounty Services (as defined below), you are agreeing to be bound by the following terms and conditions (the “Terms of Service”).
As used in these Terms of Service, “we”, “us”, “our” and “Store Bounty” means the applicable contracting Party, and “you” means the Store Bounty User (if registering for or using a Store Bounty Service as a customer), or as a merchant using the Store Bounty Service as a business) and any of its affiliates.
Under these terms of service, Store Bounty offers services that enable you to build your own store and help you to sell goods and services to customers, whether online (“Online Services”), in person (“POS Services”), or both. Any such service or services offered by Store Bounty are referred to in these Terms of Services as the “Service(s)”.
Any new features or tools which are added to the current Services will also be subject to the Terms of Service. Be sure to occasionally check back for updates.
You must read, agree with and accept all of the terms and conditions contained or expressly referenced in these Terms of Service, before you may sign up for a Store Bounty Account or use any Store Bounty Service.
Account Terms
To access and use the Services, you must register for a Store Bounty account (“Account”). To complete your Account registration, you must provide us with your full legal name, business address, phone number, valid email address, and any other information indicated as required. Store Bounty may reject your application for an Account, or cancel an existing Account, for any reason, at our sole discretion.
You must be older than (i) 18 years, or (ii) at least the age of majority in the jurisdiction where you reside and from which you use the Services to open an Account.
You confirm that you are receiving any Services provided by Store Bounty for the purposes of carrying on a business activity and not for any personal, household or family purpose.
You acknowledge that Store Bounty will use the email address you provide on opening an Account or as updated by you from time to time as the primary method for communication with you (“Primary Email Address”). You must monitor the Primary Email Address you provide to Store Bounty and your Primary Email Address
must be capable of both sending and receiving messages. Your email communications with Store Bounty can only be authenticated if they come from your Primary Email Address.
You agree that you are responsible for your Account, the Materials you upload to the Store Bounty Service and the operation of your Store Bounty Store. If you violate Store Bounty’s terms of service we may cancel your service access. If we need to reach you, we will communicate via the Primary Email Address.
You are responsible for keeping your password secure. Store Bounty cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
Technical support in respect of the Services is only provided to Store Bounty Users. Questions about the Terms of Service should be sent to Store Bounty Support.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission by Store Bounty.
You agree not to work around, bypass, or circumvent any of the technical limitations of the Services, use any tool to enable features or functionalities that are otherwise disabled in the Services, or decompile, disassemble or otherwise reverse engineer the Services.
Account Activation MERCHANT
If you sign up for the Service by opening an Account, you will be the contracting party (“MERCHANT ”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding Account we may provide to the MERCHANT in connection with the Service. You are responsible for ensuring that the name of the MERCHANT (including the legal name of the company that owns the Store, if applicable) is clearly visible on the Store’s website.
If you are signing up for the Services on behalf of your employer, your employer will be the MERCHANT. If you are signing up for the Services on behalf of your employer, then you must use your employer-issued email address and you represent and warrant that you have the authority to bind your employer to our Terms of Service.
Your Store Bounty Store can only be associated with one MERCHANT. A MERCHANT may have multiple Store Bounty Stores. “Store” means the online store (whether hosted by Store Bounty or on a third party website) or physical retail location(s) associated with the Account.
Based on your Store Bounty pricing plan, you can create one or more staff accounts (“Staff Accounts”) allowing other people to access the Account. Each Staff Account
must include a full legal name and a valid email account. With Staff Accounts, the Store Owner can set permissions and let other people work in their Account while determining the level of access by Staff Accounts to specific business information (for example, you can limit Staff Account access to sales information on the Reports page or prevent Staff Accounts from changing general store settings).
As Merchant, you are responsible for: (a) ensuring it’s employees, agents and subcontractors, including via Staff Accounts, comply with these Terms of Service; and (b) any breach of these Terms of Service by the Merchant’s employees, agents or subcontractors. The Merchant acknowledges and agrees that the Merchant will be responsible for the performance of all of its obligations under the Agreement, regardless of whether it sublicenses or subcontracts any such obligations to any third party, including but not limited to any affiliates or subsidiaries of the Merchant.
The Merchant and the users under Staff Accounts are each referred to as a “Store Bounty User”.
Upon completion of sign up for the Service, Store Bounty will create a Paystack Express Checkout account on your behalf, using your Primary Email Address. Depending on your location, Store Bounty may also create a Store Bounty Payments account on your behalf.
You acknowledge that Paystack Express Checkout and/or Store Bounty Payments will be your default payments gateway(s) and that it is your sole responsibility as the Store Owner to activate and maintain these accounts. If you do not wish to keep either of the payment accounts active, it is your responsibility to deactivate them. For the avoidance of doubt, Paystack Express Checkout is a Third Party Service.
Store Bounty Rights
The Services have a range of features and functionalities. Not all Services or features will be available to all Merchants at all times and we are under no obligation to make any Services or features available in any jurisdiction. Except where prohibited in these Terms of Service or by applicable law, we reserve the right to modify the Services or any part thereof for any reason, without notice and at any time.
Store Bounty reserves the right to provide our Services to your competitors and make no promise of exclusivity. You further acknowledge and agree that Store Bounty employees and contractors may also be Store Bounty customers or merchants and that they may compete with you, although they may not use your Confidential Information in doing so.
In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, or confirmation of your status as an employee of an entity.
Store Bounty reserves the right to determine, in our sole discretion, rightful Account ownership and transfer an Account to the rightful Store Owner. If we are unable to reasonably determine the rightful Store Owner, without prejudice to our other rights and remedies, Store Bounty reserves the right to temporarily suspend or disable an Account until resolution has been determined between the disputing parties.
Your Responsibilities
You acknowledge and agree to provide public-facing contact information, a refund policy and order fulfillment timelines on your Store Bounty Store.
You acknowledge and agree that the Services are not a marketplace, and any contract of sale made through the Services is directly between you and the customer. You are the seller of record for all items you sell through the Services. You are responsible for the creation and operation of your Store Bounty Store, your Materials, the goods and services that you may sell through the Services, and all aspects of the transactions between you and your customer(s). This includes, but is not limited to, authorizing the charge to the customer in respect of the customer’s purchase, refunds, returns, fulfilling any sales or customer service, fraudulent transactions, required legal disclosures, regulatory compliance, alleged or actual violation of applicable laws (including but not limited to consumer protection laws in any jurisdiction where you offer products or services for sale), or your breach of these Terms of Service. You represent and warrant that your Store, your Materials and the goods and services you sell through the Services will be true, accurate, and complete, and will not violate any applicable laws, regulations or rights of third parties. For the avoidance of doubt, Store Bounty will not be the seller or merchant or record and will have no responsibility for your Store or items sold to customers through the Services.
You are solely responsible for the goods or services that you may sell through the Services (including description, price, fees, tax that you calculate, defects, required legal disclosures, regulatory compliance, offers or promotional content), including compliance with any applicable laws or regulations.
You may not use the Store Bounty Services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction, or the laws of the Federal Republic of Nigeria. You will comply with all applicable laws, rules and regulations (including but not limited to obtaining and complying with the requirements of any license or permit that may be necessary to operate your store or that may be held by you) in your use of the Service and your performance of obligations under the Terms of Service.
Payment of Fees and Taxes
You will pay the Fees applicable to your subscription to Online Service and/or POS Services (“Subscription Fees”) and any other applicable fees, including but not limited to applicable fees relating to the value of sales made through your Store
when using all payment providers other than Store Bounty Payments (“Transaction Fees”), and any fees relating to your purchase or use of any products or services such as Store Bounty Payments, POS Equipment, shipping, apps, Themes, domain names or Third Party Services (“Additional Fees”). Together, the Subscription Fees, Transaction Fees and the Additional Fees are referred to as the “Fees”.
You must keep a valid payment method on file with us to pay for all incurred and recurring Fees. Store Bounty will charge applicable Fees to any valid payment method that you authorize (“Paystack”), and Store Bounty will continue to charge the Authorized Payment Method for applicable Fees until the Services are terminated, and any and all outstanding Fees have been paid in full. Unless otherwise indicated, all Fees and other charges are in U.S. dollars, and all payments will be in U.S. currency.
Subscription Fees are paid in advance and will be billed in 30 day intervals (each such date, a “Billing Date”). Transaction Fees and Additional Fees will be charged from time to time at Store Bounty’s discretion. You will be charged on each Billing Date for all outstanding Fees that have not previously been charged. Fees will appear on an invoice, which will be sent to the Store Owner via the Primary Email Address provided. As well, an invoice will appear on the Account page of your Store’s administrative console. Users have approximately two weeks to bring up and settle any issues with the billing of Subscription Fees.
If we are not able to process payment of Fees using an Authorized Payment Method, we will make a second attempt to process payment using any Authorized Payment Method, typically 14 days later, but Store Bounty may attempt sooner. If the second attempt is not successful, we will make a final attempt, typically 14 days following the second attempt, but in certain circumstances Store Bounty may do this second attempt sooner. If our final attempt is not successful, we may suspend and revoke access to your Account and the Services. Your Account will be reactivated upon your payment of any outstanding Fees, plus the Fees applicable to your next billing cycle. You may not be able to access your Account or your storefront during any period of suspension. If the outstanding Fees remain unpaid for 60 days following the date of suspension, Store Bounty reserves the right to terminate your Account.
All Fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services harmonized or other taxes, fees or charges now in force or enacted in the future (“Taxes”).
For the avoidance of doubt, all sums payable by you to Store Bounty under these Terms of Service will be paid free and clear of any deductions or withholdings whatsoever. Other than Taxes charged by Store Bounty to you and remitted to the appropriate tax authorities on your behalf, any deductions or withholdings that are required by law will be borne by you and paid separately to the relevant taxation authority. Store Bounty will be entitled to charge the full amount of Fees stipulated under these Terms of Service to your Authorized Payment Method ignoring any such deduction or withholding that may be required.
You are solely responsible for determining, collecting, withholding, reporting, and remitting applicable taxes, duties, fees, surcharges and additional charges that arise from or as a result of any sale on your Store Bounty Store or your use of the
Services. The Services are not a marketplace. Any contract of sale made through the Services is directly between you and the customer.
You must maintain an accurate location in the administrative console of your Store Bounty Store. If you change jurisdictions you must promptly update your location in the administrative console.
Store Bounty does not provide refunds.
Confidentiality
“Confidential Information” will include, but will not be limited to, any and all information associated with a party’s business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. Store Bounty’s Confidential Information includes all information that you receive relating to us, or to the Services that is not known to the general public including information related to our security program and practices.
Each party agrees to use the other party’s Confidential Information solely as necessary for performing its obligations under these Terms of Service and in accordance with any other obligations in these Terms of Service. Each party agrees that it will take all reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, to prevent the duplication, disclosure or use of any such Confidential Information, other than (i) by or to its employees, agents and subcontractors who must have access to such Confidential Information to perform such party’s obligations hereunder, who each will treat such Confidential Information as provided herein, and who are each subject to obligations of confidentiality to such party that are at least as stringent as those contained herein; or (ii) as required by any law, regulation, or order of any court of proper jurisdiction over the parties and the subject matter contained in these Terms of Service, provided that, if legally permitted, the receiving party will give the disclosing party prompt written notice and use commercially reasonable efforts to ensure that such disclosure is accorded confidential treatment. Confidential Information will not include any information that the receiving party can prove: (A) was already in the public domain, or was already known by or in the possession of the receiving party, at the time of disclosure of such information; (B) is independently developed by the receiving party without use of or reference to the other party’s Confidential Information, and without breaching any provisions of these Terms of Service; or (C) is thereafter rightly obtained by the receiving party from a source other than the disclosing party without breaching any provision of these Terms of Service.
Limitation of Liability and Indemnification
You expressly understand and agree that, to the extent permitted by applicable laws, Store Bounty and its suppliers will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or relating to the use of or inability to use the Service or these Terms of Service (however arising, including negligence).
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Store Bounty partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (a) your breach of these Terms of Service; (b) or your violation of any law or the rights of a third party; or (c) any aspect of the transaction between you and your Customer, including but not limited to refunds, fraudulent transactions, alleged or actual violation of applicable laws, or your breach of the Terms of Service.
You will be responsible for any breach of the Terms of Service by your affiliates, agents or subcontractors and will be liable as if it were your own breach.
Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.
Store Bounty does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
Store Bounty does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.
Store Bounty is not responsible for any of your tax obligations or liabilities related to the use of Store Bounty’s Services.
Store Bounty does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.
Intellectual Property
You agree that you may not use any trademarks, logos, or service marks of Store Bounty, whether registered or unregistered, including but not limited to the word mark STORE BOUNTY, the word mark SHOP, the word mark SHOP PAY, and the “S” and shopping bag design mark (“Store Bounty Trademarks”) unless you are authorized to do so by Store Bounty in writing. You agree not to use or adopt any marks that may be considered confusing with the Store Bounty Trademarks. You agree that any variations or misspellings of the Store Bounty Trademarks would be considered confusing with the Store Bounty Trademarks.
You agree not to purchase, register, or use search engine or other pay-per-click keywords (such as Google Ads), trademarks, email addresses, social media names, or domain names (including without limitation top-level domains, sub-domains, and page URLs) that use or include Store Bounty or Store Bounty Trademarks or that use or include any terms that may be confusing with the Store Bounty Trademarks.
You acknowledge and agree that the Terms of Service do not give you any right to implement Store Bounty patents.
Any intellectual property you have remains yours (if it was yours) and is your responsibility, but Store Bounty can use and publish the things you upload. Anything uploaded to Store Bounty remains the property and responsibility of its initial owner. However, Store Bounty will receive a license of materials published through our platform that we may use to operate and promote our Services.
The Services allow you to send certain communications to your customers by short message service (SMS) messaging (for example, sending order confirmation notifications via SMS) (the "SMS Services"). You will only use the SMS Services in compliance with these Terms of Service, and the laws of the jurisdiction from which you send messages, and in which your messages are received.
You may establish the appearance of your Store Bounty Store with a design template from Store Bounty’s Theme Store (a “Theme”). If you download a Theme, you are licensed to use it for a single Store only. You are free to transfer a Theme to a second one of your own Stores if you close your first Store. To initiate a transfer of a Theme to a second one of your Stores, please contact Store Bounty Support. You can purchase our Themes to use for one Store at a time. You are free to modify our Themes, but do not infringe upon the intellectual property rights of others, including the designer. For Theme-related problems, contact the designer. Note that Themes may disappear over time and are subject to change.
You may generate or send email from your Account using the Store Bounty email services (the “Email Services”). By using the Email Services, you agree that Store Bounty may use certain tools to ensure the content of the emails sent through the service is safe and compliant with our policies.Store Bounty employs certain controls to scan the content of emails you deliver using the Email Services prior to delivery. Such Content Scanning is intended to limit spam, phishing, or other malicious content that contravenes these Terms of Service, or Store Bounty’s Acceptable Use Policy (collectively, “Threats”). By using the Email Services, you explicitly grant Store Bounty the right to employ such Content Scanning. Store Bounty does not warrant that the Email Services will be free from Threats, and each Store Bounty merchant is responsible for all content generated by their respective Stores.
The app is a Store Bounty application that is available to Eligible Merchants (defined below) (the “Store Bounty App” to engage with customers that use the App (each, a “Store Bounty App User”).
The App is deemed to be a part of the Services, and all terms applicable to the Services apply. Without limiting the generality of the preceding sentence, and subject to these Terms of Service and all applicable guidelines and policies, Store Bounty reserves the right to refuse a Merchant access to or use of all or part of the App for any reason and at any time without prior notice. Only those Merchants who meet all merchant requirements and do not sell any prohibited products, as outlined in the Store Bounty Guidelines (as may be amended from time to time), are eligible to access and use the Shop App Services (“Eligible Merchants”).
We may display your product or service listings, Your Trademarks and any other content, data, or information from your Store Bounty Store on the App. While the App enables Store Bounty App Users to shop natively in the App, the transaction is completed on your Store Bounty Store.
As in other areas of the Service, Store Bounty is not obligated to intervene in any dispute arising between you and your customers (including Store Bounty App Users).
If you do not wish for your Materials to be available in the App, it is your responsibility to manage or deactivate this Service. If you delete your Store Bounty Account, your Materials and products will be removed from the App.
Store Bounty may from time to time recommend, provide you with access to, or enable third party software, applications (“Apps”), products, services or website links (collectively, “Third Party Services”) for your consideration or use, including via the Store Bounty App Store. Such Third Party Services are made available only as a convenience, and your purchase, access or use of any such Third Party Services is solely between you and the applicable third party services provider (“Third Party Provider”). In addition to these Terms of Service, you also agree to be bound by the additional service-specific terms applicable to services you purchase from, or that are provided by, Third Party Providers.
Store Bounty Experts is an online directory of independent third parties (“Experts”) that can help you build and operate your Store Bounty Store.
We do not provide any warranties or make representations to you with respect to Third Party Services. You acknowledge that Store Bounty has no control over Third Party Services and will not be responsible or liable to you or anyone else for such Third Party Services. The availability of Third Party Services on Store Bounty’s websites, including the Store Bounty App Store or the integration or enabling of such Third Party Services with the Services does not constitute or imply an endorsement, authorization, sponsorship, or affiliation by or with Store Bounty. Store Bounty does not guarantee the availability of Third Party Services and you acknowledge that Store Bounty may disable access to any Third Party Services at any time in its sole discretion and without notice to you. Store Bounty is not responsible or liable to anyone for discontinuation or suspension of access to, or disablement of, any Third Party Service.
If you install or enable a Third Party Service for use with the Services, you grant us permission to allow the applicable Third Party Provider to access your data and
other Materials and to take any other actions as required for the interoperation of the Third Party Service with the Services, and any exchange of data or other Materials or other interaction between you and the Third Party Provider is solely between you and such Third Party Provider. Store Bounty is not responsible for any disclosure, modification or deletion of your data or other Materials, or for any corresponding losses or damages you may suffer, as a result of access by a Third Party Service or a Third Party Provider to your data or other Materials.
The relationship between you and any Third Party Provider is strictly between you and such Third Party Provider, and Store Bounty is not obligated to intervene in any dispute arising between you and a Third Party Provider.
Under no circumstances will Store Bounty be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever that result from any Third Party Services or your contractual relationship with any Third Party Provider, including any Expert. These limitations will apply even if Store Bounty has been advised of the possibility of such damages. The foregoing limitations will apply to the fullest extent permitted by applicable law.
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Store Bounty partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of a Third Party Service or your relationship with a Third Party Provider.
Feedback and Reviews
We welcome customer feedback but are under no obligation to ensure that ideas and suggestions regarding our Services or the services of third parties remain confidential and we can use the feedback in any way we want.
DMCA Notice and Takedown Procedure
Store Bounty respects intellectual property rights and you should too. If we receive a Digital Millennium Copyright Act (DMCA) Notice, we may disable access or remove the allegedly infringing content from your Store. If you don’t think the claim is valid, you can send a counter notification. If you believe one of our merchants is infringing your intellectual property rights, you can send Store Bounty a DMCA Notice. We will expeditiously disable access or remove the content and notify the merchant.
Term and Termination
The term of these Terms of Service will begin on the date of your completed registration for use of a Service and continue until terminated by us or by you, as provided below (the “Term”).
You may cancel your Account and terminate the Terms of Service at any time by contacting Store Bounty Support and then following the specific instructions indicated to you in Store Bounty’s response.
Without limiting any other remedies, we may suspend or terminate your Account or the Terms of Service for any reason, without notice and at any time (unless otherwise required by law), including if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the use of the Services. Termination of the Terms of Service will be without prejudice to any rights or obligations which arose prior to the date of termination.
You agree that on termination, your Store Bounty store will be taken offline, all outstanding balance owed to Store Bounty for your use of the Services through the effective date of such termination shall immediately become due and payable in full.
You agree that you will not be entitled to any refunds of any fees.
Entire Agreement
These Terms constitute the entire agreement between (Company name) and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the Federation of Nigeria, and you submit to the jurisdiction of the state and federal courts located in Nigeria for the resolution of any disputes.
Contact
If you have any questions about the Terms of Service or Privacy Notice, please contact info@storebounty.com